Safe Betting

Responsible Gambling – Keep the Fun in Betting at BookBet

Betting should be fun – the thrill of the game and the joy of following the sport you love. But when it starts to feel out of control, the fun disappears. BookBet wants you to always play within your limits and keep a clear head.

Protection tools, free of charge

Bengali support, 24/7

18+ strictly enforced

Self-Exclusion anytime

What we guarantee

Access by minors is strictly prohibited

Deposit limit feature

Self-Exclusion takes effect immediately

Real-money betting monitoring

Bengali support team available

What does responsible gambling actually mean?

Many people think responsible gambling means playing less or quitting altogether. That's not the case. Responsible gambling means betting in a way that doesn't negatively impact your life.

Responsible gaming at BookBet means:

Only bet what you can afford to lose without it affecting your family.
View betting as entertainment, not a source of income.
Celebrate your wins, stay calm when you lose.
Not chasing losses with bigger bets.
Monitor your own betting behaviour regularly.

Betting is for entertainment – not a solution. It won't help you escape financial trouble or emotional stress.

Check yourself

Answer these questions honestly. If you find yourself saying "yes" to more than one, consider talking to our support team.

Do you feel regret after betting, or find yourself hiding it from others?

YesNoSometimes

Do you bet more the next day trying to win back what you've lost?

YesNoSometimes

Have you lied to family or friends about your betting?

YesNoSometimes

Do you feel restless or irritable when you're unable to bet?

YesNoSometimes

This is for awareness only – not a diagnosis. If you feel you need support, please contact us.

BookBet's Protection Tools

Five powerful tools at your fingertips – use them anytime, for free

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that amount. Limits can be lowered instantly, but increasing them requires a 7-day waiting period.

Immediately active

Betting Limits

Set a maximum stake per single bet. It's the most direct way to protect yourself from large one-off losses. You decide what level of risk is healthy for you.

Stay in control

Session Timer

Set your session to end automatically after a set time. This tool is highly effective at preventing you from losing track of the hours you've spent playing.

Set a time limit

Cooling-Off Break

Take a short break anywhere from 24 hours to 30 days. During this time, you won't be able to log in to your account. Stepping away occasionally helps clear your head.

1 to 30 days

Self-Exclusion

Close your account for an extended period or permanently. Once Self-Exclusion is activated, it cannot be cancelled before the set period ends.

6 months to permanent

View Betting History

View all your bets, wins and losses, deposits, and withdrawal history in one place. Take a moment to reflect on your own behaviour.

Full History

Spot the warning signs early

Betting addiction doesn't develop overnight — it builds gradually. If you notice these signs, it's time to pay attention:

Betting beyond your budget

Chasing losses by placing more bets

Hiding your betting activity from family or people close to you

Betting feels more important than work, studies, or family responsibilities

Borrowing money or taking loans to bet

Feeling restless, irritable, or low when you can't bet

Staying up late to bet, losing sleep

You enjoy other things, but betting is the first thing that comes to mind whenever you have free time

Help is always available

Are you or someone you know showing any of the signs above? Contact support: support@bookbet.biz – No judgement, just support.

How do I activate the protection tools?

Setting up protection tools at BookBet is simple — just a few steps:

Go to Settings

Go to the "Account Settings" or "Responsible Gaming" tab.

Choose your tool

Choose what works for you – Deposit Limit, Betting Limit, Session Timer, Cooling-Off, or Self-Exclusion.

Set your limits

Set your own limits or time boundaries. Remember – lowering a limit takes effect immediately, but raising one is delayed.

Confirm

Confirm the change. You'll receive a confirmation via SMS or email.

If you run into any issues with your settings, let us know via support chat – our team will be happy to help.

For family and loved ones

Betting addiction doesn't just affect one person — it affects the whole family. This information matters for the people you care about.

Tell your family

If you bet, let your family know and set a limit together. Transparency is the best protection there is.

→ Have an open conversation with your family

Signs to watch for in a loved one

If someone close to you seems to be betting unusually, don't react with anger — talk to them calmly. Empathy goes a lot further than criticism.

→ Get advice from Support

Report an account

If you believe someone is using your identity or that a minor is accessing your account, contact support immediately.

→ support@bookbet.biz

BookBet's Responsible Gaming Commitment

BookBet is more than a betting platform — it's a source of entertainment for millions of people across Bangladesh. We take that responsibility seriously.

We know that online betting is a new world for many people in Bangladesh. Some are placing their first bets; others are spending more time and money than they planned. Our job isn't just to offer games – keeping our players safe is our responsibility too.

Our obligations under the Curacao licence

As a condition of its Curacao eGaming Authority licence, BookBet is required to comply with the following:

Preventing minors from opening an account.
Ensuring age verification measures are in place.
Providing Self-Exclusion and ensuring it is managed effectively.
Identifying and responding to problematic gaming behaviour.
Making protection tools easily accessible to all users.

When do we step in to help?

BookBet's system automatically monitors certain behaviours. If a user is found to be:

Continuing to bet even after losing at an unusually rapid rate,
Running long sessions night after night,
Placing unusually large bets all of a sudden,

In that case, our support team can reach out directly and walk you through the available protection tools.

We want you to still be enjoying the game tomorrow — and that means respecting today's limits.

Healthy betting habits

Set a fixed budget each week and stick to it.

Decide how long you'll play before you start — then stop when the time is up.

Avoid betting when you're feeling down or under stress.

Don't treat winnings as "easy money" – this is entertainment.

There's plenty of fun beyond betting — make time for other things you enjoy.

Review your betting history regularly.

It's a good habit not to play again on the same day you've had a loss.

Get direct help

Email Support

support@bookbet.biz

Response in Bengali within 48 hours

Frequently Asked Questions

Direct answers to the most common questions on our Responsible Gaming page

BookBet's Live Casino section lets you play baccarat, roulette, blackjack, Andar Bahar, and more with real dealers via live video stream. If you're new, head to the Live Casino tab and start with baccarat — it's the easiest to pick up. Once the game loads, you'll see the betting table in front of you. Place your bet on either "Player" or "Banker". Select your chips and place your bet before the timer runs out. The dealer will deal the cards and the result comes in seconds. You can also chat with the dealer via live chat. It works just as well on mobile.

There are a few reasons your account may be locked. The most common is entering the wrong password several times in a row, which triggers an automatic security lock. In that case, use the "Forgot Password" option to reset it. Another reason could be a cooling-off period or self-exclusion that was previously set. A third possibility is a pending KYC verification. Accounts can also be locked due to a security review triggered by suspicious activity. In any of these situations, email support@bookbet.biz or reach out via live chat — we'll identify the cause and resolve it promptly.

Responsible Gambling – Keep the Fun in Betting at BookBet

What does responsible gambling actually mean?

Check yourself

BookBet's Protection Tools

Spot the warning signs early

How do I activate the protection tools?

For family and loved ones

BookBet's Responsible Gaming Commitment

Our obligations under the Curacao licence

When do we step in to help?

Healthy betting habits

Frequently Asked Questions

How to Play at BookBet's Live Casino – Where Should Beginners Start?

I suddenly can't log in – my account seems to be locked. What should I do?

Play Responsibly – Stay Happy